Customer Service Center
General Enquiry: firstname.lastname@example.org
· About Product
Model: Model types are described on the images
Material: Synthetic mohair
Depending on the lights, angles, and your monitor settings, the images shown on your monitor may have some slightly differences from the real product.
Due to the handmade nature of the product, it may have slightly differences from the real product and the images.
Please be reminded there may be colour stain if wig has been wore for a certain of time. We recommend that wig should not be stayed on for a long time.
We ship all orders with EMS to worldwide. The shipping usually takes 5-20 days to arrive, depending on your location.
In stock items are shipped within 7 business days.
Pre-order items are shipped within 21 business days.
Please check the details size of the item in its scription, we are not responsible for returning / exchange for items ordered in wrong size
Refund is only available for defective items. Please contact us by email if you found any defective items, we will exchange or refund that item to you and the shipping fee occurred will be covered by us.
If the item was damaged on the way of delivery, please contact us and refund will be arranged under the EMS compensation policy.
Refund can only be made to the same account that you paid with.
We are no responsible for any issue with customs charge.
Product questions and answers